Bobcat OR Grizzly: Brawl on the Wild Side Learn More...
Last Updated: 6/10/2026
ZooMontana ("we," "our," or "us") operates the ZooMontana website and related online services. We are committed to protecting the privacy of our guests, members, donors, volunteers, and website visitors.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, make a purchase, subscribe to communications, or otherwise interact with ZooMontana online.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect information that you voluntarily provide to us, including:
We may also automatically collect certain information when you visit our website.
ZooMontana uses Google Analytics and similar technologies to better understand how visitors use our website and improve the user experience.
Information collected may include:
This information is generally aggregated and is not used by ZooMontana to personally identify individual visitors.
You can learn more about how Google collects and processes data through Google's privacy resources.
Our website uses cookies and similar technologies to enhance functionality, improve performance, remember preferences, and analyze website traffic.
Cookies may be used to:
You may choose to disable cookies through your browser settings; however, some portions of the website may not function properly.
ZooMontana offers an online store where visitors may purchase merchandise and create customer accounts.
When making purchases through our online store, we may collect:
Payment information is processed securely through third-party payment processors and is not stored directly by ZooMontana.
Customer information may be shared with trusted third-party vendors as necessary to fulfill orders, process payments, manufacture products, and provide shipping services.
ZooMontana memberships, admission tickets, donations, and certain event registrations may be processed through third-party ticketing and membership platforms operated on behalf of ZooMontana.
When completing these transactions, information may be collected and processed by both ZooMontana and the applicable service provider.
We encourage users to review the privacy policies of any third-party systems used during the purchase process.
Visitors may choose to subscribe to newsletters, promotions, event updates, or other communications from ZooMontana.
Email communications may be managed through third-party email service providers.
Information submitted for newsletter subscriptions may be stored and processed by these providers in accordance with their privacy policies.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
ZooMontana may use collected information to:
We do not sell personal information.
We may share information with trusted third parties when necessary to:
Third-party service providers are only granted access to information necessary to perform services on our behalf.
ZooMontana uses commercially reasonable safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Our website may contain links to external websites, services, or platforms.
ZooMontana is not responsible for the privacy practices, policies, or content of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate parental consent. If we become aware that personal information has been collected from a child under 13 without authorization, we will take reasonable steps to remove the information.
Parents or guardians who believe their child has provided personal information should contact us immediately.
You may:
To make a request regarding your personal information, please contact us using the information below.
ZooMontana may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
If you have questions regarding this Privacy Policy or our data practices, please contact us:
ZooMontana
2100 S. Shiloh Road
Billings, MT 59106
Phone: (406) 652-8100
Email: [email protected]
Guests are permitted to stay on grounds one hour after closing.
*Open every day except Thanksgiving, Christmas, and New Year's Day. Inclement weather and special events may also alter operational hours.
