Bobcat OR Grizzly: Brawl on the Wild Side Learn More...
Entrance sign at Zoo Montana showcasing wildlife and family-friendly attractions.
Tickets
Donate
Wildlife at Zoo Montana, showcasing native animals and family-friendly exhibits in Billings, Montana.Visitors observing animals at Zoo Montana's outdoor wildlife exhibit.

Terms and Conditions

Terms and Conditions

Last Updated: 6/10/2026

Welcome to ZooMontana. These Terms and Conditions ("Terms") govern your use of the ZooMontana website located at zoomontana.org and any related services, purchases, memberships, donations, event registrations, and online interactions provided through the website.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this website.


About ZooMontana

ZooMontana operates this website to provide information about our organization, educational programs, memberships, admissions, events, conservation initiatives, merchandise, and other services.


Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of the website.

You may not:

  • Use the website for unlawful activities
  • Attempt to gain unauthorized access to systems or accounts
  • Distribute viruses, malware, or harmful code
  • Interfere with website functionality
  • Use automated methods to scrape or collect website data without permission

ZooMontana reserves the right to restrict or terminate access for users who violate these Terms.


Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy located at:

https://zoomontana.org/privacy-policy


Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Images
  • Graphics
  • Logos
  • Videos
  • Documents
  • Designs
  • Downloadable materials

is owned by ZooMontana or used with permission and is protected by copyright, trademark, and other applicable laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent from ZooMontana.


Merchandise Purchases

ZooMontana may offer merchandise for sale through its online store.

Product descriptions, pricing, availability, and images are provided for informational purposes and may change without notice.

We reserve the right to:

  • Correct pricing errors
  • Modify product information
  • Limit quantities
  • Refuse or cancel orders when necessary

Products may be fulfilled through third-party manufacturing and shipping partners.

Shipping times are estimates and are not guaranteed.


Memberships, Tickets, Donations, and Event Registrations

Certain services offered by ZooMontana, including memberships, admission tickets, donations, and event registrations, may be processed through third-party service providers.

Additional terms and policies of those providers may apply to your purchase.

ZooMontana is not responsible for service interruptions, errors, or technical issues occurring on third-party platforms.


Refunds and Cancellations

Refund eligibility may vary depending on the product, event, membership, donation, or service purchased.

Unless otherwise stated:

  • Donations are non-refundable.
  • Memberships are non-transferable and non-refundable.
  • Admission tickets may be subject to the policies of the ticketing provider.
  • Event registrations may have specific cancellation deadlines.

Please contact ZooMontana directly with any questions regarding refunds or cancellations.


User Accounts

Some portions of the website may allow users to create accounts.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Restricting access to your account
  • All activities that occur under your account

You agree to notify ZooMontana immediately if you suspect unauthorized access to your account.

ZooMontana reserves the right to suspend or terminate accounts that violate these Terms.


User Content

If you submit comments, reviews, photos, testimonials, or other content to ZooMontana, you grant ZooMontana a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and distribute that content in connection with our operations, marketing, educational programs, and promotional materials.

You may not submit content that:

  • Is unlawful
  • Is defamatory
  • Violates intellectual property rights
  • Contains malware or harmful code
  • Invades the privacy of others

ZooMontana reserves the right to remove submitted content at its discretion.


Website Availability

ZooMontana makes reasonable efforts to keep the website available and accurate; however, we do not guarantee uninterrupted access.

We reserve the right to modify, suspend, or discontinue any portion of the website at any time without notice.


Third-Party Links

This website may contain links to external websites or services.

ZooMontana is not responsible for the content, policies, or practices of third-party websites.

Accessing third-party websites is at your own risk.


Disclaimer

The information provided on this website is for general informational purposes only.

While ZooMontana strives to maintain accurate and current information, we make no warranties or representations regarding the accuracy, completeness, reliability, or availability of website content.

Hours, exhibits, animal availability, events, pricing, and services are subject to change without notice.


Limitation of Liability

To the fullest extent permitted by law, ZooMontana shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of this website or any services offered through it.

This limitation applies regardless of the legal theory asserted.


Indemnification

You agree to indemnify and hold harmless ZooMontana, its officers, employees, volunteers, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the website.


Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Montana, without regard to conflict of law principles.


Dispute Resolution

Any dispute arising from the use of this website or related services shall be brought exclusively in the state or federal courts located in Yellowstone County, Montana.

You consent to the jurisdiction and venue of those courts.


Changes to These Terms

ZooMontana may update these Terms from time to time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.


Contact Information

ZooMontana
2100 S. Shiloh Road
Billings, MT 59106

Phone: (406) 652-8100

Email: [email protected]

Website: zoomontana.org

Wildlife exhibit at Zoo Montana showcasing native animals.
Black and white skunk with pink tongue, sitting outdoors at Zoo Montana.

Join & Save

Become a member and receive exclusive perks and benefits, including unlimited admission!
Become a Member